Shipping Policy
TYOS Sports
At TYOS Sports, we are committed to ensuring that your order reaches you in a timely, secure, and reliable manner. This Shipping Policy outlines our order processing and delivery practices.
Order Processing
- •All confirmed orders are processed within 3–5 business days of receipt.
- •Orders placed on weekends or public holidays will be processed on the next working day.
- •You will receive an order confirmation email once your order has been successfully placed.
Delivery Timelines
- •Domestic Orders (within India): Customers can expect delivery within 5–10 business days from the date of order confirmation.
- •International Orders: Timelines vary depending on the destination country, but most orders are delivered within 10–20 business days, subject to customs clearance and local courier processes.
Shipping Charges
- •Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- •Any customs duties, import taxes, or local charges applicable in the destination country are the responsibility of the customer.
Tracking Your Order
- •Once your order is dispatched, you will receive an email with tracking details and courier partner information.
- •You can use the provided tracking number to monitor the real-time status of your shipment.
Delivery Delays
While we work with reliable logistics partners to meet our timelines, delays may occur due to:
- oUnforeseen weather conditions
- oNatural events or strikes
- oCustoms clearance procedures (for international orders)
- oHigh-volume periods such as festivals or sales
TYOS Sports is not liable for delays caused by third-party carriers or events beyond our control.
Undeliverable Orders
In case an order is returned due to an incorrect address provided by the customer, repeated delivery attempts, or refusal to accept the shipment, the customer will bear the re-shipping cost.
Customer Support
For shipping-related queries, please contact our support team at support@tyos.co.in. Our team will respond promptly to assist you.
Last updated: October 17, 2025